Contact

Absolutely — our products are designed to grow with your little one. Whether you're celebrating a new arrival or a milestone moment, our gifts are thoughtfully chosen to be loved from the very beginning.

Yes, all of our products are available to purchase individually. Simply browse our full collection to find the perfect piece on its own.

Many of our products can be personalised with your baby's name, engraved directly into the item using a laser engraving machine. Magnetic Keepsake Boxes are personalised with a durable vinyl press. Where personalisation is available, you will find the option on the product page.

Many of our products and gift sets offer a gift wrapping option on the product page. Choose between a Standard Kraft Box or a Magnetic Keepsake Gift Box — simply select your preference before adding to your basket.

Our Magnetic Keepsake Gift Box is the perfect finishing touch — personalised with your baby's name, items are carefully nested and lined with luxury tissue paper for that perfect boutique feel. It can also be purchased separately.

We are based in the United Kingdom.

We make every effort to fulfil orders as quickly as possible and aim to dispatch within 1–2 working days.

• Standard Delivery: 3–5 working days · £4.95 · complimentary on orders of £50 and over · tracked
• Express Delivery: 1–2 working days · £5.95 · tracked

You'll find a tracking link in your confirmation email, or you can track your order here. Please note that depending on the courier, the tracking link may not be active within the first 2 business days. You are always welcome to contact us if you have any questions.

To make any changes to your order, please contact us. We start working on orders very quickly, so please get in touch as soon as possible. Please note that personalised orders cannot be cancelled or changed once the customisation process has begun.

We currently deliver within the United Kingdom only. We hope to expand to more destinations in the future — thank you for your patience and support.

We accept returns within 30 days of purchase for unworn, unused items in original packaging. For full details, please visit our Returns & Refund Policy page.

Simply email us at contact@naragifts.co.uk with your order number and we will be happy to provide you with return instructions. For full details, please visit our Returns & Refund Policy page.

If you have received a damaged or incorrect item, please email us at contact@naragifts.co.uk with a photo of the damage or the incorrectly shipped product, along with your order number, and we will resolve it for you as quickly as possible.

As personalised items are made especially for you, we are unable to accept returns unless the item is faulty or misdescribed. For more information, please visit our Returns & Refund Policy.